Terms & Conditions

1. SMS Consent Communication

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2. Types of SMS Communications

If you have consented to receive text messages from Golden Trail LLC, you may receive messages related to the following: Shipment Status Updates; Scheduling & Appointment Coordination; Driver Communication / Dispatch Instructions; Customer Support & Documentation Requests; Operational Notifications (Non-Marketing):

• Appointment reminders
• Follow-up messages
• Billing inquiries

3. Message Frequency

Message frequency may vary depending on the type of communication. For example, you may receive up to 50 SMS messages per week related to your Shipment Status Updates; Scheduling & Appointment Coordination.

4. Potential Fees for SMS Messaging

Please note that standard message and data rates may apply, depending on your carrier's pricing plan. These fees may vary if the message is sent domestically or internationally.

5. Opt-In Method

You may opt in to receive SMS messages from Golden Trail LLC in the following ways. We usually contact brokers or clients via the load board, by email, and then provide our phone numbers.

• Verbally, during a conversation
• By submitting an online form

6. Opt-Out Method

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7. Help

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at (708) 930-2282.

• If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8. Standard Messaging Disclosures

• Message and data rates may apply.
• You can opt out at any time by texting “STOP.”
• For assistance, text “HELP” or visit our Privacy Policy and Terms pages.
• Message frequency may vary.